We have created a very easy return procedure in order to make your online shopping experience pleasant, even when you are not fully satisfied with your purchase.
You can return any item purchased at the online GusColors Store within 20 days from the delivery date. Here’s how:
– Make sure the items are in the same condition you received them in, with all tags still attached.
– Use the pre-printed UPS or USPS label included in your order and leave the package at a UPS or USPS drop-off location within 20 days of the delivery date.
– If you prefer, you may send the return using a courier of your choice. If you ship the return package on your own, you will have to assume the cost. For your security we suggest you use a trackable and insured shipping service, as we are not responsible for the delivery of the return packages.
Ship your return to:
444 Brickell Ave.
Miami, FL 33131
Your return will be accepted within 3 – 5 business days starting from the date we receive your package. Refunds will be issued only for properly returned items. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you. You may keep track of the return status through the UPS or USPS Tracking Number you find on your copy of the pre-printed label.
– Sale & discounted item purchases are FINAL.
– From time to time, we may designate other merchandise non-returnable. Any such designation will be noted on the description of the product.
– We will not be able to accept returns from countries outside the United States.